Terms of Service
BITEXIA CRYPTOCURRENCY EXCHANGE
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. ACCEPTANCE OF TERMS
1.1 Agreement to Terms
By accessing or using Bitexia.com (“Bitexia,” “Platform,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.
1.2 Eligibility
By using our Services, you represent and warrant that:
- You are at least 18 years of age
- You have full legal capacity to enter into this agreement
- You are not a resident of a Restricted Jurisdiction
- You are not on any trade or economic sanctions lists
- You will comply with all applicable laws and regulations
1.3 Modifications
We reserve the right to modify these Terms at any time. Material changes will be notified via:
- Email notification
- Platform announcement
- Website banner
Continued use after modifications constitutes acceptance of revised Terms.
2. DEFINITIONS
- “Account”: Your registered account on Bitexia
- “API”: Application Programming Interface
- “Digital Assets”: Cryptocurrencies, tokens, and digital currencies
- “Fiat”: Government-issued currency
- “Order”: Instruction to buy or sell Digital Assets
- “Services”: All services provided by Bitexia
- “Wallet”: Digital Asset storage on the Platform
- “KYC”: Know Your Customer verification process
- “AML”: Anti-Money Laundering procedures
3. ACCOUNT REGISTRATION
3.1 Account Creation
To use our Services, you must:
- Provide accurate, current, and complete information
- Complete identity verification (KYC) process
- Maintain and update your information
- Create strong, unique passwords
- Enable two-factor authentication (2FA)
3.2 Account Types
- Basic Account: Limited trading and withdrawal limits
- Verified Account: Full trading capabilities after KYC
- Corporate Account: For business entities
- VIP Account: Enhanced features and lower fees
3.3 Account Security
You are responsible for:
- Maintaining confidentiality of account credentials
- All activities under your account
- Immediately notifying us of unauthorized use
- Losses due to compromised credentials
3.4 Prohibited Account Activities
- Creating multiple accounts
- Selling or transferring accounts
- Using another person’s account
- Providing false information
4. IDENTITY VERIFICATION (KYC/AML)
4.1 Verification Requirements
Users must provide:
- Government-issued photo ID
- Proof of residence
- Selfie/biometric verification
- Source of funds documentation (if required)
- Additional information as requested
4.2 Ongoing Monitoring
We conduct:
- Periodic re-verification
- Transaction monitoring
- Suspicious activity reporting
- Enhanced due diligence for high-risk users
4.3 Verification Levels
- Level 1: Email verification – Basic features
- Level 2: ID verification – Increased limits
- Level 3: Address verification – Full features
- Level 4: Enhanced verification – VIP status
5. TRADING SERVICES
5.1 Order Types
Available order types include:
- Market Orders: Immediate execution at current price
- Limit Orders: Execution at specified price or better
- Stop-Loss Orders: Trigger at specified price
- Stop-Limit Orders: Combination stop and limit
- OCO Orders: One-Cancels-Other
- Iceberg Orders: Large orders split into smaller visible portions
5.2 Trading Rules
- Minimum order sizes apply
- Maximum order limits based on verification level
- Orders may be partially filled
- We reserve the right to cancel orders
- Market manipulation is prohibited
5.3 Trading Pairs
- Crypto-to-Crypto pairs
- Fiat-to-Crypto pairs (where available)
- Stablecoin pairs
- Margin trading pairs (qualified users)
5.4 Price Determination
Prices are determined by:
- Supply and demand on our platform
- Order matching engine
- Market maker activities
- External market conditions
6. DEPOSITS AND WITHDRAWALS
6.1 Deposit Methods
- Cryptocurrency deposits
- Bank transfers (SWIFT/SEPA)
- Credit/Debit cards (subject to limits)
- Third-party payment processors
- P2P transfers
6.2 Withdrawal Process
- Withdrawals subject to security review
- Processing times vary by method
- Daily/monthly withdrawal limits apply
- Enhanced verification may be required
- Withdrawal fees apply
6.3 Deposit/Withdrawal Restrictions
We may restrict transactions for:
- Security concerns
- Regulatory compliance
- Unusual activity patterns
- Maintenance periods
- Legal requirements
6.4 Confirmation Requirements
- Cryptocurrency: Network confirmations required
- Fiat: Bank processing times apply
- Irreversible once processed
7. FEES AND CHARGES
7.1 Trading Fees
- Maker Fees: 0.10% (orders that add liquidity)
- Taker Fees: 0.10% (orders that remove liquidity)
- VIP Discounts: Based on 30-day volume
- Referral Discounts: Available through referral program
7.2 Non-Trading Fees
- Deposit Fees: Vary by method
- Withdrawal Fees: Vary by asset
- Conversion Fees: For currency conversion
- Inactivity Fees: After 12 months of inactivity
- API Fees: For excessive API usage
7.3 Fee Schedule
Current fees are displayed on our Fee Schedule page. We reserve the right to modify fees with notice.
8. DIGITAL ASSET SERVICES
8.1 Staking Services
- Earn rewards by staking supported assets
- Lock-up periods may apply
- Rewards subject to change
- Risks include slashing penalties
8.2 Lending Services
- Lend assets to earn interest
- Borrow against collateral
- Variable interest rates
- Liquidation risks apply
8.3 Launchpad
- Participate in token sales
- Eligibility requirements apply
- Investment limits based on holdings
- No guarantee of allocation
9. MARGIN TRADING
9.1 Eligibility
Margin trading requires:
- Account verification
- Risk assessment questionnaire
- Minimum account balance
- Agreement to Margin Trading Terms
9.2 Margin Requirements
- Initial margin requirements
- Maintenance margin levels
- Automatic liquidation triggers
- Margin calls
9.3 Risks
Margin trading involves:
- Amplified losses
- Liquidation risk
- Interest charges
- Market volatility
10. API USAGE
10.1 API Access
- API keys for automated trading
- Rate limits apply
- Secure key management required
- Usage monitoring
10.2 API Restrictions
- No excessive requests
- No market manipulation
- Comply with rate limits
- Maintain security standards
11. PROHIBITED ACTIVITIES
11.1 You may not:
- Violate any laws or regulations
- Engage in money laundering or terrorist financing
- Trade on insider information
- Manipulate markets
- Use bots for malicious purposes
- Circumvent security measures
- Reverse engineer our systems
- Transmit viruses or malicious code
- Impersonate others
- Engage in fraudulent activities
11.2 Market Manipulation
Prohibited practices include:
- Wash trading
- Spoofing
- Layering
- Quote stuffing
- Pump and dump schemes
- Coordinated trading
12. INTELLECTUAL PROPERTY
12.1 Platform Content
All content on Bitexia is protected by:
- Copyright
- Trademarks
- Patents
- Trade secrets
12.2 License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal use.
12.3 Restrictions
You may not:
- Copy, modify, or distribute our content
- Use our trademarks without permission
- Create derivative works
- Scrape or data mine
13. RISK DISCLOSURE
13.1 Trading Risks
Digital Asset trading involves substantial risk:
- Complete loss of investment possible
- High price volatility
- Market manipulation risks
- Liquidity risks
- Technical risks
13.2 Technology Risks
- Hacking and security breaches
- Smart contract vulnerabilities
- Network congestion
- Fork risks
- Protocol changes
13.3 Regulatory Risks
- Changing regulations
- Potential bans
- Tax implications
- Reporting requirements
13.4 No Investment Advice
We do not provide:
- Investment advice
- Trading recommendations
- Tax advice
- Legal advice
14. DISCLAIMERS AND LIMITATIONS
14.1 Service Availability
- Services provided “AS IS”
- No guarantee of continuous availability
- Maintenance may cause interruptions
- We may modify or discontinue services
14.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for indirect damages
- We are not liable for lost profits
- We are not liable for consequential damages
- Maximum liability limited to fees paid in last 12 months
14.3 No Warranties
WE DISCLAIM ALL WARRANTIES:
- MERCHANTABILITY
- FITNESS FOR PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OF INFORMATION
15. INDEMNIFICATION
You agree to indemnify and hold Bitexia harmless from:
- Your violation of these Terms
- Your violation of any laws
- Your negligence or misconduct
- Third-party claims arising from your use
- Losses from your account breach
16. DISPUTE RESOLUTION
16.1 Informal Resolution
First attempt to resolve disputes informally by contacting [email protected]
16.2 Arbitration Agreement
All disputes shall be resolved through binding arbitration:
- Governed by [Arbitration Rules]
- Location: [Jurisdiction]
- Language: English
- One arbitrator
16.3 Class Action Waiver
You waive any right to participate in class actions against Bitexia.
16.4 Exceptions
The following may be brought in court:
- Intellectual property disputes
- Small claims court matters
- Injunctive relief
17. TERMINATION
17.1 Termination by You
You may close your account at any time by:
- Withdrawing all balances
- Submitting closure request
- Completing verification process
17.2 Termination by Us
We may suspend or terminate your account for:
- Terms violation
- Illegal activities
- Risk management
- Regulatory requirements
- Extended inactivity
17.3 Effects of Termination
Upon termination:
- Access revoked
- Open orders cancelled
- Withdrawal period provided
- Data retention per Privacy Policy
18. GOVERNING LAW
18.1 Applicable Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
18.2 Jurisdiction
You consent to exclusive jurisdiction of courts in [Jurisdiction].
19. REGULATORY COMPLIANCE
19.1 Sanctions Compliance
We comply with all applicable sanctions programs including:
- OFAC (US)
- UN Sanctions
- EU Sanctions
- Other applicable sanctions
19.2 Restricted Jurisdictions
Services not available in:
- United States (certain states)
- North Korea
- Iran
- Syria
- Cuba
- Other restricted jurisdictions
19.3 Tax Obligations
You are responsible for:
- Determining tax obligations
- Reporting transactions
- Paying applicable taxes
- Maintaining records
20. COMMUNICATION
20.1 Electronic Communications
You consent to receive electronic communications:
- Platform notifications
- SMS (if opted in)
- Push notifications
20.2 Legal Notices
Legal notices should be sent to: [email protected]
20.3 Customer Support
For support inquiries: [email protected]
21. MISCELLANEOUS
21.1 Entire Agreement
These Terms constitute the entire agreement between you and Bitexia.
21.2 Severability
If any provision is unenforceable, remaining provisions continue in effect.
21.3 Waiver
No waiver is effective unless in writing and signed by Bitexia.
21.4 Assignment
You may not assign these Terms. We may assign without restriction.
21.5 Force Majeure
We are not liable for delays caused by circumstances beyond our control.
21.6 Survival
Provisions that by nature should survive termination will survive.
22. SPECIAL PROVISIONS
22.1 Beta Features
Beta features are provided “AS IS” with additional risks.
22.2 Promotions
Promotional terms are supplemental to these Terms.
22.3 Referral Program
Subject to additional Referral Program Terms.
22.4 Institutional Services
Subject to additional Institutional Terms.
23. PRIVACY
Your use of our Services is also governed by our Privacy Policy, available at [Privacy Policy URL].
24. CONTACT INFORMATION
Bitexia.com
Email: [email protected]
Legal: [email protected]
Compliance: [email protected]
Mailing Address:
[Company Name]
[Street Address]
[City, State/Province, Postal Code]
[Country]
25. ACKNOWLEDGMENT
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
© 2025 Bitexia.com. All Rights Reserved.
Version: 1.0
Document ID: BITEXIA-TOS-2025-001
Language: English (Authoritative Version)
RISK WARNING: Digital asset trading carries significant risk. Prices can fluctuate dramatically. You may lose your entire investment. Only trade with funds you can afford to lose.