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Terms & Conditions

Terms of Service

Welcome to Bitexia. By accessing or using our platform, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use our platform.

1. Acceptance of Terms

By registering an account, accessing, or using Bitexia (“Platform,” “we,” “us,” or “our”), you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, AML/KYC Policy, and all other policies referenced herein. These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Bitexia.

2. Eligibility

To use Bitexia, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction;

• Have full legal capacity to enter into binding agreements;

• Not be a resident of any jurisdiction where cryptocurrency trading is prohibited;

• Not be subject to any sanctions or restrictions imposed by international authorities.

You are solely responsible for ensuring that your use of our Platform complies with all applicable laws and regulations in your jurisdiction.

3. Account Registration and Security

3.1. You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.

3.2. You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication methods.

3.3. You are fully responsible for all activities that occur under your account. Bitexia shall not be liable for any loss or damage arising from unauthorized access to your account.

3.4. You must immediately notify us at [email protected] if you suspect any unauthorized use of your account.

4. Services

Bitexia provides a platform for trading, buying, selling, and storing digital assets (cryptocurrencies). Our services include but are not limited to:

• Cryptocurrency spot trading;

• Digital wallet services;

• Deposit and withdrawal services;

• Market data and information.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

5. Fees and Charges

5.1. By using our Platform, you agree to pay all applicable fees as set forth in our Fee Schedule.

5.2. Bitexia reserves the right to modify, update, or change any fees, commissions, trading fees, withdrawal fees, deposit fees, or any other charges at any time without prior notice. It is your responsibility to regularly review our Fee Schedule.

5.3. All fees are non-refundable unless otherwise stated.

5.4. We may deduct applicable fees directly from your account balance.

6. Inactivity Fee

IMPORTANT: Please read this section carefully.

6.1. An account is considered “inactive” if the User has not logged in, made any transactions, trades, deposits, or withdrawals for a continuous period of three (3) months (90 days).

6.2. Upon an account becoming inactive, Bitexia reserves the right to charge an inactivity fee of 10 USDT (or equivalent) per month. This fee will be automatically deducted from the User’s available wallet balance.

6.3. The inactivity fee will continue to be charged monthly for as long as the account remains inactive and has a positive balance.

6.4. If the account balance is insufficient to cover the inactivity fee, the entire remaining balance will be deducted, and the account may be suspended or terminated.

6.5. By agreeing to these Terms, you expressly consent to the deduction of inactivity fees from your account.

6.6. To avoid inactivity fees, you must log in to your account or perform at least one transaction within every 90-day period.

7. Source of Funds

7.1. Bitexia reserves the right to request information regarding the source of funds deposited into your account at any time, without prior notice, and for any reason.

7.2. You must provide satisfactory documentation proving the legitimate source of your funds within the timeframe specified by Bitexia.

7.3. Failure to provide adequate documentation or explanation regarding the source of funds may result in:

• Immediate suspension or freezing of your account;

• Blocking of all withdrawals;

• Permanent termination of your account;

• Reporting to relevant authorities;

• Forfeiture of funds in accordance with applicable laws.

7.4. Bitexia shall not be liable for any losses incurred as a result of account suspension or termination due to failure to verify the source of funds.

8. Account Suspension and Termination

8.1. Bitexia reserves the right to suspend, restrict, or terminate your account at any time, with or without cause, and with or without prior notice.

8.2. Reasons for suspension or termination may include, but are not limited to:

• Violation of these Terms or any other Bitexia policies;

• Suspicious or potentially fraudulent activity;

• Failure to complete identity verification;

• Failure to provide source of funds documentation;

• Requests from law enforcement or regulatory authorities;

• Extended account inactivity;

• Any other reason deemed necessary by Bitexia to protect the Platform and its users.

8.3. Upon termination, your right to use the Platform ceases immediately.

9. Prohibited Activities

You agree not to:

• Use the Platform for any illegal purpose or in violation of any laws;

• Engage in money laundering, terrorist financing, or other financial crimes;

• Manipulate the market or engage in fraudulent trading practices;

• Use automated systems, bots, or scripts without authorization;

• Attempt to gain unauthorized access to the Platform or other users’ accounts;

• Provide false, misleading, or inaccurate information;

• Circumvent any security measures or restrictions.

10. Intellectual Property

All content, trademarks, logos, and intellectual property on the Platform are owned by or licensed to Bitexia. You may not use, copy, reproduce, or distribute any content without our express written permission.

11. Disclaimer of Warranties

THE PLATFORM AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Bitexia does not warrant that:

• The Platform will be uninterrupted, error-free, or secure;

• Any defects will be corrected;

• The Platform is free of viruses or harmful components;

• The results of using the Platform will meet your expectations.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BITEXIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data;

• Financial losses from trading activities;

• Losses due to market volatility;

• Unauthorized access to your account;

• System failures, delays, or interruptions;

• Any actions taken based on information provided on the Platform.

IN NO EVENT SHALL BITEXIA’S TOTAL LIABILITY EXCEED THE AMOUNT OF FEES PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Bitexia and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, violation of these Terms, or infringement of any rights of third parties.

14. Compliance with Laws and Authorities

14.1. Bitexia cooperates fully with law enforcement agencies, regulatory authorities, and government bodies.

14.2. Upon valid request from competent authorities, Bitexia may disclose any user information, transaction data, account details, or other information as required by law.

14.3. You acknowledge and consent to such disclosure without prior notice to you.

15. Modifications to Terms

Bitexia reserves the right to modify, update, or change these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the modified Terms.

16. Governing Law and Dispute Resolution

16.1. These Terms shall be governed by and construed in accordance with international commercial law principles.

16.2. Any disputes arising from these Terms shall be resolved through binding arbitration.

16.3. You waive any right to participate in class action lawsuits against Bitexia.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Email: [email protected]

By using Bitexia, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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